DONT’ PANIC!

PLEASE JUST BEAR THE FOLLOWING DATES IN MIND IF YOU WANT YOUR ORDER TO BE DELIVERED BEFORE CHRISTMAS 2016:

 

OnlineOrders for Plain (unprinted) Products:

UK–16 December 2016, standard delivery

12:00 - 20 December 2016, express delivery

Europe–13 December 2106 standard service

16 December 2016 express service

Rest of World–09 December 2016

 

Products with print or other types of personalisation:

UK–12 December 2016

Europe–05 December 2106 standard service

09 December 2016 express service

Rest of World–05 December 2016

 

Please note that The Clever Baggers will be closed between Thursday 22 December 2016 and Tuesday 03 January 2017.

Online Orders received between these dates will be despatched on or after Wednesday 04 January 2017.

All of us at The Clever Baggers would like to take this opportunity to thank you for your business in 2016 and wish you a very Merry Christmas and Happy New Year.


Postage information

* We aim to despatch sameday for domestic plain orders taken & paid for before 15:00 Monday to Friday (excepting Bank Holidays). We aim to despatch sameday for international plain orders taken & paid for before 13:00. During busy periods orders will be prioritised by selected delivery method. The Clever Baggers may at their discretion upgrade a delivery method in order to achieve the required delivery timescale.

All possible postage options are shown here. When you place your order, the weight of the goods and the place of delivery will determine the options you are offered.

Where a delivery date is quoted, this is intended only as a guide and although quoted in good faith, The Clever Baggers Ltd is not responsible for any delays or consequential losses. No guarantees of delivery are undertaken at any time. Customers should organise their own express service to collect orders where recourse is required, if a deadline is not met. All despatches are ex-works and method of carriage is at The Clever Baggers Ltd.'s discretion. Order quantities subject to + / - 5% variance. For deliveries to non-E.C. countries, customs fees (taxes, duties, processing fees, brokerage fees, etc) may be charged on delivery. Please contact your local customs office if you need to know more. These fees are not included in our shipping charge. We do not refund these fees, shipping or the cost of your order should you refuse to pay these customs fees. Should you return goods where customs fees have been paid, only the cost of your goods may be refunded.

Methods:

Important - Please Read

All delivery timescales are quoted based on working days. Standard working days are Monday through Friday, not including Public and Bank Holidays. The Clever Baggers will not accept responsibility for failed delivery where the recipient is not available to accept the goods. Any goods which sent on a tracked service which cannot be delivered, shall be returned to the delivery depot for collection at the customers own expense.

Before 11 AM (Next Working Day)

Sent by tracked courier. Delivery will be next working day after dispatch between 08:00 - 10:00 to most UK addresses. A signature will be required on delivery. Delivery to PO Boxes is not possible on this service.

Express Delivery (Next Working Day)

Sent by tracked courier. Delivery will be next working day after dispatch between 08:00 - 18:00 to most UK addresses. Delivery to some remote areas may take longer. A signature will be required on delivery. Delivery to PO Boxes is not possible on this service.

Standard Delivery (2-3 Working Days)

Sent by tracked courier. Delivery within 2-3 working days after dispatch between 08:00 - 18:00. A signature will be required on delivery. Delivery to PO Boxes is not possible on this service.

Royal Mail Tracked (2-5 Working Days)

Sent by tracked Royal Mail delivery. Delivery will be between 08:00 - 18:00 to most UK addresses. Delivery to some remote areas may take longer. A signature will be required on delivery.

Saturday Delivery

Sent by a tracked courier. Delivery between 08:00 - 12:00 on the Saturday after it is despatched. A signature will be required on delivery. Delivery to PO Boxes is not possible on this service.

International

Order by 1pm for same-day despatch. Available Monday-Friday, excluding UK public holidays.

Please ensure that you select the correct country when entering your Shipping Address*, and the available shipping options will be shown to you. Where possible, we offer a choice of economy or express shipping.

EXPRESS shipping is sent by secure courier and will require a signature on delivery

Economy shipping of small orders where the delivery method name states “Airmail” will be delivered by your local postal service. A signature will be required on delivery in most countries. Tracking is available to most but not all countries: this is indicated by the presence or absence of the word “Tracked” in the delivery method name. Larger orders will be sent by secure courier and will require a signature on delivery.

Can't see your country listed? Please contact us and we will investigate if it is possible to ship our products to your country.

*For customers in the Channel Islands - Please ensure that the country is not set to "United Kingdom". For addresses in Jersey, please select "Jersey". For addresses in Guernsey, Alderney, Herm and Sark please select "Guernsey".

Arrange my own collection

Please select this option only if you wish to either make arrangements yourself for a courier to collect your order from us and deliver it to you, or to collect your order in person from our offices in Welshpool, UK.

If you require us to arrange shipping of your order to you, please do not select this option.

Notes:

  • A different delivery address can be entered during the checkout process.
  • Deliveries to some rural areas can sometimes take longer to arrive, please bear this in mind when you are selecting your delivery method.