Delivery
Printed goods despatched
as soon as complete.
Unprinted goods usually
within 2-3 business days.
as soon as complete.
Unprinted goods usually
within 2-3 business days.
Delivery
Printed goods despatched as soon as complete.
Unprinted goods usually within 2-3 business days
once payment is received.
Delivery
Printed goods despatched
as soon as complete.
Unprinted goods usually
within 2-3 business days
once payment is received.
Christmas Shutdown
Our last day for despatching orders before Christmas 2024 is 20th December. We will do our best to ensure all orders for unprinted goods placed before 1pm on this date are sent.
We will be closed for our festive break 21st December 2024 to 1st January 2025.
Our website will remain open for orders to be placed and print quotes to be requested throughout this period. We will process all requests and orders from 2nd January onwards.
Please allow extra time for despatch in the New Year.
Our website will remain open for orders to be placed and print quotes to be requested throughout this period. We will process all requests and orders from 2nd January onwards.
Please allow extra time for despatch in the New Year.
Important information for European Customers:
Due to changes in regulations since the UK left the EU, all orders to be shipped to European countries need to be processed manually by our Sales Team rather than through our website.
Please contact us on +44 1938 530050 to discuss your requirements.
We are currently able to ship to businesses only. You will need to provide your EORI number and, if you are registered for VAT, your VAT number also.
For shipping to Norway or Switzerland, you will need to provide your VAT number only.
Please contact us on +44 1938 530050 to discuss your requirements.
We are currently able to ship to businesses only. You will need to provide your EORI number and, if you are registered for VAT, your VAT number also.
For shipping to Norway or Switzerland, you will need to provide your VAT number only.
General:
Important - Please Read
Important - Please Read
All delivery timescales are quoted based on working days and are intended as a guide only. No guarantee of delivery dates is undertaken at any time. Our standard working days are Monday through Friday, not including Public and Bank Holidays.
All custom printed items (where we apply your artwork to the plain product) have a print lead time in addition to the delivery time. Our current print lead time is stated in the email containing details of your quote, and in the email you receive after confirming your order. If you require custom printed items for a specific date, please call our Sales Team on 01938 530050.
For orders of plain (unprinted) goods which are required urgently please call our Customer Service Team on 01938 530050 and we will work to pick, check & despatch your order as soon as possible. Please note that due to the time at which our couriers call to collect parcels, we are unable to acheive same day despatch for any order placed after 12 noon, and we do not despatch at weekends. Orders where Saturday Delivery is selected will be despatched on Friday.
Please be aware that during busy periods, delivery timescales may be extended, and specific dates cannot be guaranteed. The Clever Baggers may at their discretion upgrade a delivery method in order to achieve the required delivery timescale.
Where a delivery date is quoted, this is intended as a guide only and although quoted in good faith, The Clever Baggers Ltd is not responsible for any delays or consequential losses on behalf of the courier service. Customers should organise their own express service to collect orders where recourse is required, if a deadline is not met.
For deliveries to non-UK addresses, customs fees (taxes, duties, processing fees, brokerage fees, etc) may be charged on delivery. Please contact your local customs office if you need to know more. These fees are not included in our shipping charge. We do not refund these fees, shipping or the cost of your order should you refuse to pay these customs fees. Should you return goods where customs fees have been paid, only the cost of your goods may be refunded.
The Clever Baggers will not accept responsibility for failed delivery where the recipient is not available to accept the goods. Any goods sent on a tracked service which cannot be delivered, shall be returned to the delivery depot for collection at the customers own expense.
Notes:
All custom printed items (where we apply your artwork to the plain product) have a print lead time in addition to the delivery time. Our current print lead time is stated in the email containing details of your quote, and in the email you receive after confirming your order. If you require custom printed items for a specific date, please call our Sales Team on 01938 530050.
For orders of plain (unprinted) goods which are required urgently please call our Customer Service Team on 01938 530050 and we will work to pick, check & despatch your order as soon as possible. Please note that due to the time at which our couriers call to collect parcels, we are unable to acheive same day despatch for any order placed after 12 noon, and we do not despatch at weekends. Orders where Saturday Delivery is selected will be despatched on Friday.
Please be aware that during busy periods, delivery timescales may be extended, and specific dates cannot be guaranteed. The Clever Baggers may at their discretion upgrade a delivery method in order to achieve the required delivery timescale.
Where a delivery date is quoted, this is intended as a guide only and although quoted in good faith, The Clever Baggers Ltd is not responsible for any delays or consequential losses on behalf of the courier service. Customers should organise their own express service to collect orders where recourse is required, if a deadline is not met.
For deliveries to non-UK addresses, customs fees (taxes, duties, processing fees, brokerage fees, etc) may be charged on delivery. Please contact your local customs office if you need to know more. These fees are not included in our shipping charge. We do not refund these fees, shipping or the cost of your order should you refuse to pay these customs fees. Should you return goods where customs fees have been paid, only the cost of your goods may be refunded.
The Clever Baggers will not accept responsibility for failed delivery where the recipient is not available to accept the goods. Any goods sent on a tracked service which cannot be delivered, shall be returned to the delivery depot for collection at the customers own expense.
Notes:
- A different delivery address can be entered during the checkout process.
- Deliveries to some rural areas can sometimes take longer to arrive, please bear this in mind when you are selecting your delivery method.
Free Shipping Offer:
For ecommerce orders totalling £150 ex. VAT, we offer free shipping to most UK addresses. Please select the Free Delivery option at checkout to take advantage of this offer. Please note, this excludes addresses classed by couriers as remote such as Scottish Highlands, offshore islands, Northern Ireland.
Methods:
Our main delivery options are shown below. Please note that addresses classed by couriers as remote areas (Scottish Highlands, offshore islands, Northern Ireland) will be offered different delivery services. The price of these is based on the weight of the goods and the place of delivery and is determined by the price charged to us by our courier.
Express Delivery
Delivery will usually be next working day after despatch between 08:00 - 18:00, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. This delivery service is charged according to the weight and value of your order:
Available to UK Mainland addresses (except Scottish Highlands) and sent on 2-3 working day service, delivered Mon-Fri 8am-6pm. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. This delivery service is charged according to the weight and value of your order:
Available to selected UK Mainland addresses, delivery should be before 10am the next working day after despatch. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. Same day despatch not available for printed items. Order must be placed before 12 noon Mon-Fri. Orders placed after 12 noon will normally be despatched on next working day. Please call if order is urgent. Please contact us prior to placing your order if your printed items are needed urgently or for a specific date.
Free Delivery*
Sent on 2-3 working day service, delivery between 08:00 - 18:00 Mon-Fri, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
Free Pallet Delivery 2 to 3 Working Days*
Offered only on bulk orders where shipping by pallet is more economical, please select this option if it is offered to you and use the Delivery Instructions to advise us of any specific requirements for your delivery. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
*Please note, free shipping is only available for ecommerce orders totalling £150.00 ex. VAT.
Saturday Delivery
Sent by tracked courier. Delivery on the Saturday after it is despatched, between 08:00 – 18:00, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
International
Orders for international destinations placed Mon-Fri (excluding UK public holidays), will be despatched within 1-2 working days of order for unprinted goods, and on completion of printing for printed goods.
Please ensure that you select the correct country when entering your Shipping Address*, and the available shipping options will be shown to you. Orders are sent by tracked courier and will require a signature on delivery
Can't see your country listed? Please contact us and we will investigate if it is possible to ship our products to your country.
*For customers in the Channel Islands - Please ensure that the country is not set to "United Kingdom". For addresses in Jersey, please select "Jersey". For addresses in Guernsey, Alderney, Herm and Sark please select "Guernsey".
Collect in Person
Please select this option only if you wish to make arrangements yourself for a courier to collect your order from us (delivery to UK addresses only) or if you have been instructed to do so by one of our sales team.
If you require us to arrange shipping of your order to you, please do not select this option.
For ecommerce orders totalling £150 ex. VAT, we offer free shipping to most UK addresses. Please select the Free Delivery option at checkout to take advantage of this offer. Please note, this excludes addresses classed by couriers as remote such as Scottish Highlands, offshore islands, Northern Ireland.
Methods:
Our main delivery options are shown below. Please note that addresses classed by couriers as remote areas (Scottish Highlands, offshore islands, Northern Ireland) will be offered different delivery services. The price of these is based on the weight of the goods and the place of delivery and is determined by the price charged to us by our courier.
Express Delivery
Delivery will usually be next working day after despatch between 08:00 - 18:00, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. This delivery service is charged according to the weight and value of your order:
- Orders under £50 ex. VAT, shipping costs from £6.99+VAT
- Orders of £50 to £99.99 ex. VAT, shipping costs from £4.99+VAT
- Orders over £99.99 ex. VAT, shipping costs from £2.99+VAT
Available to UK Mainland addresses (except Scottish Highlands) and sent on 2-3 working day service, delivered Mon-Fri 8am-6pm. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. This delivery service is charged according to the weight and value of your order:
- Orders under £50 ex. VAT, shipping costs from £3.99+VAT
- Orders of £50 to £99.99 ex. VAT, shipping costs from £2.99+VAT
- Orders of £100 to £149.99 ex. VAT, shipping costs from £1.99+VAT
Available to selected UK Mainland addresses, delivery should be before 10am the next working day after despatch. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service. Same day despatch not available for printed items. Order must be placed before 12 noon Mon-Fri. Orders placed after 12 noon will normally be despatched on next working day. Please call if order is urgent. Please contact us prior to placing your order if your printed items are needed urgently or for a specific date.
Free Delivery*
Sent on 2-3 working day service, delivery between 08:00 - 18:00 Mon-Fri, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
Free Pallet Delivery 2 to 3 Working Days*
Offered only on bulk orders where shipping by pallet is more economical, please select this option if it is offered to you and use the Delivery Instructions to advise us of any specific requirements for your delivery. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
*Please note, free shipping is only available for ecommerce orders totalling £150.00 ex. VAT.
Saturday Delivery
Sent by tracked courier. Delivery on the Saturday after it is despatched, between 08:00 – 18:00, although this is not guaranteed. A signature will be required on delivery. Delivery to PO and BFPO Boxes is not possible on this service.
International
Orders for international destinations placed Mon-Fri (excluding UK public holidays), will be despatched within 1-2 working days of order for unprinted goods, and on completion of printing for printed goods.
Please ensure that you select the correct country when entering your Shipping Address*, and the available shipping options will be shown to you. Orders are sent by tracked courier and will require a signature on delivery
Can't see your country listed? Please contact us and we will investigate if it is possible to ship our products to your country.
*For customers in the Channel Islands - Please ensure that the country is not set to "United Kingdom". For addresses in Jersey, please select "Jersey". For addresses in Guernsey, Alderney, Herm and Sark please select "Guernsey".
Collect in Person
Please select this option only if you wish to make arrangements yourself for a courier to collect your order from us (delivery to UK addresses only) or if you have been instructed to do so by one of our sales team.
If you require us to arrange shipping of your order to you, please do not select this option.
